Resources and FAQs
Cathexis is an outpatient therapy service and is unable to provide intensive crisis support. If you are having a crisis or in an emergency situation, please call 988 for immediate assistance. Additional crisis support can be found through the following telephone numbers:
Forms and Agreements
Cathexis was created to provide Tucson families with access to highly skilled behavioral health therapists at reasonable fees. Our goal is to ensure high-quality, affordable outpatient counseling services are available to meet the needs of all our community. We accept some AHCCCS insurance (Banner University Family Plan and the American Indian Health Program), most Blue Cross Blue Shield of Arizona plans, and offer an affordable Self Pay rate.
FAQs
Cathexis was created to provide Tucson families with access to highly skilled clinicians at reasonable fees. Our goal is to ensure that high-quality, affordable services are available to meet the needs of all in our community. We accept AHCCCS insurance through the Banner University Family Plan network, and commercial insurance through Blue Cross Blue Shield of Arizona and Aetna, and offer affordable Self Pay rates.
How do I schedule an appointment with one of your therapists?
Simply reach out to us at 520-329-1250 or send us an email through our Contact page. Our administrative staff will contact you within 1 business day to obtain the minimal information needed to determine that Cathexis is a good fit for your needs. A therapist will then be assigned to you, and we will email you our Intake Packet to complete electronically. Once your assigned clinician receives the completed paperwork, they will reach out for scheduling.
Please note that our office runs a little differently than other agencies. If you receive our voicemail, please leave your information as we check and respond to our messages frequently during administrative hours (Monday-Friday 10am-4pm). We make every effort to return calls within 1 business day.
How long does it take to get in to see a therapist?
Because our clinicians maintain their own schedule this can vary by therapist, however the average time for an intake appointment of an available therapist is 1-2 weeks. Our clinicians do tend to fill up quickly, so if we do not have availability of an appropriate therapist for your needs, we will offer to put you on a waiting list and contact you when a spot opens up.
Please be advised that once you have been assigned to a clinician, our office staff will email you our Intake Packet to be completed electronically. Once your clinican receives the completed paperwork, they will reach out for scheduling.
Do you offer weekend or evening hours?
Our clinicians maintain their own schedules, so this depends on your therapist’s availability.
What is the intake process?
The intake appointment provides an opportunity for the therapist to gain a deeper understanding of your specific needs. At Cathexis, we are committed to minimizing paperwork for both the clinician and client in order to maintain a therapy centered approach to your care (rather than being administratively focused). Therefore, our intake paperwork will be sent to you electronically before services are scheduled. Once your assigned clinician receives the completed packet, they will reach out for scheduling.
Do you have Psychiatrists on staff? Can you prescribe medications?
Cathexis is strictly an outpatient psychotherapy provider; therefore, we do not have Psychiatrists on staff and cannot prescribe medications. However, we are able to coordinate care with your Psychiatrist as needed to support your psychotherapeutic treatment.
Do you provide inpatient services?
No, Cathexis is an outpatient facility only.
Do your therapists provide evaluations for Autism or Attention Deficit Disorder?
No, we do not administer these evaluations; however, our clinicians may be able to assist individuals who are diagnosed with such conditions.
Which insurances do you take?
At this time, Cathexis accepts AHCCCS insurance through the Banner University Family Plan network, and most Aetna and Blue Cross Blue Shield of Arizona PPO plans.
I don’t have AHCCCS, so what are your Private Pay fees?
Cathexis offers a Self Pay option designed to accommodate most budgets. Please call for more information.
Private Pay clients are also required to sign a 24 Hour Cancellation/No Show Policy. This policy states that a client will be billed the full session rate for any no show or cancellation that did not fulfill a 24 hours advanced notice. You will complete a Credit Card Authorization form which will be kept securely in your electronic file. This authorization is for charges relating to the 24 Hour Cancellation/ No Show Policy only, and does not permit Cathexis to charge the card for any other purposes. Therapists do have the ability to waive the policy on an ad hoc basis for emergencies or situations they recognize as being out of your control.
I have AHCCCS. Does the 24 Hour Cancellation/No Show Policy affect me?
AHCCCS does not allow us to bill Medicaid clients for no shows or late cancellations. However, our therapists are only at the office for their clinical appointments, so as a courtesy to them we kindly ask that you provide as much notice as possible.
Can you help me arrange transportation services?
Unfortunately, outside of providing a referral to a transportation service, we are not able to assist with these arrangements.
Does Cathexis provide Intensive Outpatient services?
At this time we do not provide Intensive Outpatient services.