Resources & FAQs

Crisis Lines

Cathexis is an outpatient therapy service and is unable to provide crisis support.  If you are having a crisis or in an emergency situation, please call 911 for immediate assistance.  Additional crisis support can be found through the following telephone numbers:

Cenpatico

866-495-6735

Community Wide Crisis Line

520-622-6000

Forms and Agreements

Cathexis was created to provide Tucson families with access to highly skilled clinicians at reasonable fees. Our goal is to ensure that high-quality, affordable services are available to meet the needs of all in our community. We accept AHCCCS (Cenpatico, CMDP, CRS) insurance, and private pay (sliding scale available for those who qualify).

24 Hour Cancellation/No Show Policy

Cathexis Specialty Assessment/Service Plan

Client Rights Service Agreement

Health Home Referral Information

FAQs

Cathexis was created to provide Tucson families with access to highly skilled clinicians at reasonable fees. Our goal is to ensure that high-quality, affordable services are available to meet the needs of all in our community. We accept AHCCCS (Cenpatico, CMDP, CRS) insurance, and private pay (sliding scale available for those who qualify).

How do I schedule an appointment with one of your therapists?

Simply reach out to us at 520-329-1250 or send us an email through our Contact page.  Our administrative staff will contact you within 1 business day to obtain the minimal information needed to determine that Cathexis is a good fit for your needs. A therapist will then be assigned to you, and they will reach out within 2 business days to discuss your situation in more detail and schedule the intake appointment.

 

Please note that our office runs a little differently than other agencies. If you receive our voicemail, please do leave your information as we check and respond to our messages frequently during administrative hours (Monday-Thursday 9am – 5pm, and Friday 9am-4pm). We make every effort to return calls within 1 business day.

How long does it take to get in to see a therapist?

Because our clinicians maintain their own schedule this can vary by therapist, however the average time for an intake appointment of an available therapist is 1-2 weeks. Our clinicians do tend to fill up quickly, so if we do not have availability of an appropriate therapist for your needs, we will offer to put you on a waiting list and contact you when a spot opens up.

Do you offer weekend or evening hours?

Our clinicians maintain their own schedules, so this depends on your therapist’s availability.

What is the intake process?

The intake appointment provides an opportunity for the therapist to gain a deeper understanding of your specific needs. At Cathexis, we are committed to minimizing paperwork for both the clinician and client in order to maintain a therapy centered approach to your care (rather than being administratively focused). Therefore, our intake paperwork includes only the minimum documents required for state and federal compliance obligations. This includes a Clients Rights/Privacy Statement form for you to read and sign, and a brief Intake Assessment/Treatment Plan to be completed by the clinician at the intake appointment.

 

Our agency is somewhat unique in that we don’t require clients to “check in” when they arrive at Cathexis.  Upon entering the office, simply choose one of our two lounge areas to relax in while you wait for your therapist to greet you. Help yourself to coffee or tea service and any other refreshments that may be available. 

Do you have Psychiatrists on staff? Can you prescribe medications?

Cathexis is strictly an outpatient psychotherapy provider; therefore, we do not have Psychiatrists on staff and cannot prescribe medications. However, we are able to coordinate care with your Psychiatrist as needed to support your psychotherapeutic treatment.

Do you provide inpatient services?

No, Cathexis is an outpatient facility only.

Do your therapists provide evaluations for Autism or Attention Deficit Disorder?

No, we do not administer these evaluations; however, our clinicians may be able to assist individuals who are diagnosed with such conditions.

What insurance do you take?

At this time, Cathexis accepts only AHCCCS insurance for members enrolled on the Cenpatico, CRS, and CMDP networks. Cathexis is also a contracted behavioral health provider for members of the Tohono O’Odham Nation Healthcare system.  Unfortunately, we do not take commercial insurance of any kind, and are not a Medicare or Tricare provider.

What do I need to know to utilize my AHCCCS/Medicaid coverage for Behavioral Health services?

At some point during your initial contact with a Cathexis staff, we will verify your AHCCCS coverage to make sure you are on a Cathexis contracted Medicaid network.

 

If your AHCCCS is with Cenpatico, we will also need to verify that you have completed an intake with a Coordination of Care agency (sometimes referred to as a Health Home). Cenpatico requires AHCCCS members to complete an enrollment with one of these agencies no later than 45 days of your initial appointment with Cathexis.   Your therapist can speak with you further about this requirement, provide a referral and assist you with scheduling the enrollment. The Health Home Referral Form is a good resource to help you get more familiar with this requirement.

I don’t have AHCCCS, so what are your Private Pay fees?

Our private pay fees is $80/hour. A sliding scale is available for those who qualify which can lower the rate to $70/hour or $60/hour, and our Intern rate is $40/hour. Important note: not all of our therapist see private pay clients, and interns will only be assigned to cases that are appropriate to their experience level.

 

Private Pay clients are also required to sign a 24 Hour Cancellation/No Show Policy. This policy states that a client will be billed the full session rate for any no show or cancellation that did not fulfill a 24 hours advanced notice. You will complete a Credit Card Authorization form which will be kept securely in your electronic file. This authorization is for charges relating to the 24 Hour Cancellation/ No Show Policy only, and does not permit Cathexis to charge the card for any other purposes. Therapists do have the ability to waive the policy on an ad hoc basis for emergencies or situations they recognize as being out of your control.

I have AHCCCS. Does the 24 Hour Cancellation/No Show Policy affect me?

AHCCCS does not allow us to bill Medicaid clients for no shows or late cancellations.  However, our therapists are only at the office for their clinical appointments, so as a courtesy to them we kindly ask that you provide as much notice as possible.

Can you help me arrange transportation services?

Unfortunately, outside of providing a referral to a transportation service, we are not able to assist with these arrangements.

Does Cathexis provide Intensive Outpatient services?

At this time we do not provide Intensive Outpatient services.